Careers

Career Opportunities

Join Our Team

To apply, please email us the following information:

• In the subject line, the name of the position to which you are applying and your location
• Your resume
• A description as to why you are a good fit for the position

Field Representatives

Working for Mueller is a challenging yet rewarding experience. Your success as a field representative is based on your ability to draw knowledge from a variety of disciplines on a daily basis. Mueller creates an environment in which you are rewarded for your initiative and quality customer care. While a career as a field representative does hold you to strict standards of accuracy, professionalism, and responsibility, it is also one of very few careers that afford you such an independent work environment.

Field representatives must have:

• A valid driver’s license and own a vehicle
• Access to a computer with a high-speed internet connection
• Basic computer and mathematical skills
• The ability to work independently and set appointments
• The ability to navigate a geographical region

Accounting

Mueller’s accounting department manages the company’s wide-ranging financial obligations. Accounting team members work with customers to design billing schedules that adequately reflect customer budgets and expectations. Our certified accountants also manage employee benefits and a complex payroll system across all 50 states.

Appraisers

Mueller appraisers will be responsible for completing desktop appraisal assignments within a designated geographic region. Appraisers will operate within a defined scope of work and in compliance with the Uniform Standards of Professional Appraisal Practice (USPAP), as well as within the confines of any applicable state or federal laws and guidelines. Appraisers are expected to be professional, organized, and motivated individuals. Each appraiser is responsible for making his or her own schedule and for completing appraisal reports within the designated timeline.

Business Development Managers

Mueller’s business development managers are not limited to the duties associated with traditional “salespeople.” Rather, they are savvy business associates who design programs that collect the data our customers require. We recognize that each customer has unique needs that influence the data collection process. Consequently, business development managers must possess a comprehensive understanding of how we conduct our business, a knack for adapting to customer requests and industry trends, and a creative mind that can visualize new opportunities for our clients.

Business Operations

Mueller’s business operations department exemplifies our commitment to acquiring reliable, comprehensive field data. Business operations maintains a close working relationship with customers in order to tailor reports that suit each customer’s distinctive needs. Our in-house business operations department is staffed by our own employees to achieve the highest quality work with the industry’s most efficient service times.

Clerical Staff

Many customer programs ask us to collect data offsite by using postal mail or web-response forms. Mueller’s clerical staff collects and organizes this data for customers and works closely with our telephone services and quality assurance team members to guarantee that customers’ requirements are met. Clerks also facilitate importing/exporting procedures and administer standard ordering protocol.

Field Service Managers

Field service managers link Mueller’s customers to field representatives. They work at a high level to assign cases to field representatives, manage field workloads, and help field representatives complete training. Field service managers also perform field observations to verify that reports meet customer requirements.

Human Resources (HR)

Unlike many other companies in our industry, Mueller does not employ a third-party field staff. Instead, we boast a network of more than 1,700 field representatives, all of whom work directly for us. With a such an expansive network, our HR staff is responsible for making sure the right people are in the right position, screen new applicants for job openings, and ensure the personal safety and success of our team members.

Information Technology Professionals

The most exciting technological advances in the industry are happening right here at Mueller, so information technology (IT) professionals are one of Mueller’s strongest assets. Our IT team is invaluable because so much of our data collection work is drafted, completed, and submitted on the web. That’s why Mueller maintains an impressive line-up of tech professionals from a variety of backgrounds, including web development, database administration, and mobile applications.

Marketing Staff

While the quality of Mueller's work speaks for itself, our marketing department showcases the strength of our field data acquisition capabilities through online media, such as web design, online writing, digital animation, and video production. They routinely work with business development managers to create materials that speak to the unique audiences of our industry and create new opportunities for our customers.

Quality Assurance Agents

Mueller’s quality assurance (QA) agents work to verify the consistency and completeness of every Mueller report. QA agents require a keen eye and ability to synthesize information from multiple sources. Typically, successful QA agents exhibit an innate curiosity and desire to learn new material, characteristics conducive to the varying nature of customer programs.

Telephone Service Representatives

Mueller’s customers do not always order surveys that require our on-site presence. In such instances, our telephone services representatives collect data by contacting the policyholder directly. Additionally, they may assist field representatives by notifying policyholders of surveys and arranging appointments.

Training Coordinators

Mueller’s training coordinators ensure that all employees are poised and prepared to accept their respective roles, complete objectives, overcome challenges, and achieve success. As the cornerstones of Mueller’s industry-leading online training program, training coordinators work with other Mueller departments, policyholders, and customers to ensure that all tasks are met with expertise and efficiency.